“How do I get a quote?”
To get a quote, simply complete the on-line form in the website sidebar or contact us page. If you have your file or document in an electronic format, you can upload it and send it to us securely.
“How long does it take to get a quote?”
We guarantee 1-2 hour response to your query.
“Can I send you my file electronically?”
Yes, you can attach it to the on-line form on the quotations page. If this is impractical, you can send it by email to us at firstname.lastname@example.org
Alternatively, take a picture of the text with your phone, then upload and email that to us. We will let you know as soon as we have received the document or text.
“How do I send my file if it’s not in an electronic format?”
“Will someone be in touch about my estimate?”
Yes, we promise to contact you within 2 hours of receiving your request. If for whatever reason we cannot send you your quote within 2 hours we will let you know when you can expect to receive it. You will also receive an automatic confirmation email if you send your file to us electronically.
“Are there any additional charges that might be included?”
Costs not included in the original quote are overnight fees courier-postage fees, urgent translation fee, long distance charges and any changes not previously quoted on. These will be added at cost.
“How do you price?”
Cost is based on a word count in most cases. The language to be translated into may also affect the pricing. You should check our price page for full details. Your estimate will be broken down and you can see where the cost is incurred.
“What qualification does your staff have?”
All our linguists are native speakers of the target language and recognized experts in their subject areas. They are professionals, rigorously selected, tested, and evaluated by us. They have vast experience of providing professional translations and interpretations in their respective fields.
“What languages do you translate?”
Our vast array of staff is always on hand to handle any language for you. From Afrikaans to Zulu, we can translate it.
“How do you ensure that my translation is accurate?”
Our goal is to achieve high-end results on a consistent basis. To achieve this goal, we have a quality assurance system in place. This system is a multi-phased structure from beginning to end to ensure that the service to you is exactly how you want it. Your requirement will pass through the hands of several individuals to ensure its accuracy.
“Do you provide translations in electronic format?”
Yes, we can provide you with an output ready for print in most electronic formats.
“Do you provide website design and development?”
Yes, we do. We also translate and formulate your website so that search engines could friendly give it the best chance of ranking highly in major search engines such as Google. To learn more about our website service, please contact us.
“What is a certified translation?”
Translators who certifies to the accuracy of the translation in relation to an original document in another language by Irish Law carry full responsibility for making such a statement and by providing you with a certified translation we guarantee that the translation is accurate and not modified in any way.
“What types of documents require official certification?”